AI Follow-up API

Ask AI follow-ups that gather deeper insightsnext-gen AI insights

Win more business with AI surveys

Aftercare crafts intelligent follow-up questions that probe deeper into responses, delivering deeper insights compared to traditional surveys.

What brought you to the SoftwareCon 2025?

I'm a product manager, and huge enthusiast of AI software!

Aftercare AI Survey Icon, an "A" with a star integrated into the design

What are the main items you wanted to accomplish by coming to the conference?

Our team is looking for a new project management tool, so I'm meeting vendors. I'm networking with other PMs - there's a meet-up going on at the Con!

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Take granular control over follow-up behaviornext-gen AI insights

Disqualify respondents in real-time

Flag nonsensical responses and end surveys early. Remove respondents who are are providing nonsensical answers, which can indicate lack of genuine engagement.

A graphic showing a magnifying glass assessing a survey respondent's response

A graphic showing a survey respondent answering a survey to a high degree of completeness

Naturally end conversations

Continue asking follow-up questions until your desired threshold of completeness is reached. Choose between completeness-driven behavior, or a hard cap on the number of follow-up questions.

Use response scores to guide follow-up behavior

In addition to generating a follow-up question, Aftercare's enhanced follow-up API will generate scores that can help to guide follow-up behavior. See more details in our API documentation here.

Completeness

A score between 0 and 100 that represents how exhaustively the response answered the topic question and question context. A high-completeness response would offer little room for a follow-up question whereas a low-completeness response would invite for one or more follow-ups.

Relevance

A score between 0 and 100 that represents how pertinent the response is to the topic question and any question context provided. Responses low in relevance are usually non-answer, gibberish, or just completely unrelated answers.

Nonsense

A score between 0 and 100 that represents how coherent and logical the response itself is (i.e., gibberish, troll responses, etc.). Responses high in nonsense may indicate low engagement by the respondent.

Frequently asked questions

Do you have any documentation to support the API?

Yes, please refer to our developer documents. If you need help setting the API up, we offer free white-glove onboarding assistance. Book a call with us here.

Do you offer free trials for the API?

Yes, we would be happy to set up a free trial for you. Book a call with our implementation team here to get started.

How are the follow-up questions and scores generated?

Aftercare generates these scores using a combination of large language models and our proprietary algorithms.

AI Follow-up APInext-gen AI insights

Add contextual follow-up probing questions to supercharge your surveys